I did a software update on my zgemma box, which i know now i should not have done, as it has feked my box up. it takes ages for the channels to turn over now. when i go to BACKUP MANAGER IT SAYS THERE IS A PROBLEM WITH MY DEVICE AND TO PLEASE REFORMAT AND TRY A NEXT BACKUP. when i do this it says backup failed you have a software problem and reboots itself. the reason i tried a software update was because when i pressed the EPG button there was no channel details just blank spaces. Please can anyone help. I am not a tech-head