Zgemma H9 twin Internet connection issue

[Blacky1973]

Hi all, I have a hardwired Zgemma H9 twin.
Everything has worked fine since day 1 but this morning it's not connecting to the Internet.
I've rebooted router, rebooted zgemma, removed and reinstalled ethernet cable.
I've even tried a different router.
Attached photos show my settings and onscreen message I get after network test.

Using Grogbuild
OpenATV 6.4

Any help is much appreciated.
Thanks

 

[cactikid]

Is box connected to router directly or are homeplugs also in use needing a reboot also.

Do you see flashing lights at back of box on lan

You could also try disabling dhcp and put in another fixed ip that is not used and save.

powering off at rear when in deep standby for a minute or 3 and power on and retest again.

Move box to a different location and check there also.

 

[Blacky1973]

Is box connected to router directly or are homeplugs also in use needing a reboot also.

Do you see flashing lights at back of box on lan

You could also try disabling dhcp and put in another fixed ip that is not used and save.

powering off at rear when in deep standby for a minute or 3 and power on and retest again.

Move box to a different location and check there also.

Thank you for the reply.

My box is connected directly to router, no homeplugs or anything.

There is a flashing light at back of box where ethernet cable is.

Done the power off at back of box while in deep standby and retest but same outcome.

 

[steptoe]

Can you try it on WiFi ?

 

[Blacky1973]

Can you try it on WiFi ?

Just tried via WiFi and I get what's in attached picture

 

[dsayers2014]

Do you have a VPN running?

 

[Blacky1973]

Do you have a VPN running?

No

 

[dsayers2014]

Try running network wizard

 

[Blacky1973]

Try running network wizard

Ran network wizard and getting message saying....

Your Internet connection doesn't seem to be working!
Please choose what to do next.

 

[Blacky1973]

I go to reconfigure your network, press ok
Use this interface Yes
Use DHCP Yes
Use manual DNS nameserver No
Enable wake on Lan Yes

Press ok
Yes
Activating your network configuration

Your network configuration has been activated

Then back to screen that says Your network connection doesn't seem to be working

 

[dsayers2014]

Use manual DNS nameserver Yes

Change that to no or try Google DNS servers

 

[Blacky1973]

Change that to no or try Google DNS servers

Sorry it was already on No

My mistake

 

[Blacky1973]

Channels working when using Google DNS servers but when using Jedi Maker to build bouquets all I'm getting is VOD not live tv.

 

[dsayers2014]

Try changing player maybe 4097

 

[Blacky1973]

Try changing player maybe 4097

Seems to be working.

Is it safe to keep using Google DNS servers?

 

[dsayers2014]

Seems to be working.

Is it safe to keep using Google DNS servers?

Yes I use Google DNS on my box for VPN. You could try Google to see what you've ISP DNS is supposed to be and manually add it.

 

[urie]

Seems to be working.

Is it safe to keep using Google DNS servers?

Yes

 

[Blacky1973]

Yes I use Google DNS on my box for VPN. You could try Google to see what you've ISP DNS is supposed to be and manually add it.

Yes

Thank you for taking the time out to help me mate, very much appreciate it.