hi guys and gals, hope everyone is safe and well.
this is my first question on this forum and so please be gentle with a non techy, i have a mag250 box, usually when using it i have a choice of sports, tv series or videos etc. that choice has now disappeared and all i have is 3 white vertical lines top left of screen, if i keep pressing the home key i eventually get back to the last channel i was watching but once i press the home key again it reverts back to the 3 vertical lines.
any help/advice would be greatly appreciated.
this is my first question on this forum and so please be gentle with a non techy, i have a mag250 box, usually when using it i have a choice of sports, tv series or videos etc. that choice has now disappeared and all i have is 3 white vertical lines top left of screen, if i keep pressing the home key i eventually get back to the last channel i was watching but once i press the home key again it reverts back to the 3 vertical lines.
any help/advice would be greatly appreciated.