Apologies if this is posted in the incorrect thread.
12 month line came to an end this week. Requested for new ones, but not able to connect.
Looked at system info: software versrion is "sv 1.03.07" with date of "Nov 11 2016".
Tried internet upgrade, however message pops up "Already updated".
Would it be possible that as the software version is not the most latest that lines I have been provided aren't connecting?
(Seems strange as the 12 month sub I've had worked up until this week without a glitch) If so would there be somewhere to flash this on to the box?
Regards
Firefox90