There is nothing wrong with your hardware. Your software is the problem.
If your box is not playing well, I am going to disagree with most things written in this thread. There is no point iin making a backup build of your box. You just need to start a fresh.
For one your box is bloated. The more bloat, the slower it will work. It has unnecessary buggy plugins like tsmedia and kodi-direct.
Read the below thread to get up to speed with terminolgy.
http://www.techkings.org/general-satellite-discussion/93169-general-satellite-terminology.html
Then download my bare bones guide from here.
http://www.techkings.org/zgemma-star-2s/84949-bare-bones-openatv-new-setup-guide.html
in my barebones guide, read the section about downloading and using filezilla ftp software.
Once you have done that read the section about backing up your line. Although your line is probably not the best due to being an ebay line, it is worth having a copy of it until you get another.
So follow the instructions and back up your line to your computer so you have a copy of it.
Now as recommended on here. Once you have a copy of your line, you need to reflash your box.
Wooshman has an easy to follow thread for reflashing your box. Just read his instructions step by step in this thread.
http://www.techkings.org/zgemma-star-h-2s/109524-wooshbuild-v5-zgemma-h2s.html
That is it. You don't need to be an IT expert, you don't need lots of knowledge. All you have to do is do some reading, and have a spare hour of your day.
Once you got your box reflashed, everything will be set up perfectly.
Then all you need to do is source a decent line. You request test lines in this thread.
http://www.techkings.org/general-sa...-server-satellite-november-december-only.html