Please note, my image has been superseded by this newer version:
http://www.techkings.org/zgemma-star-h-2h/94055-biohead-image-openatv-5-3-vskin-cable-only.html
Mr Bnana
Press Menu, go to Setup, go to Service Searching, go to Tuner Configuration.
Tuner A should show Not Configured.
Tuner B should show "Switchable tuner types: (DVB-T2, DVB-C) Enabled"
Select Tuner B, and it should look like this:
Tuner Type: DVB-C
Configuration mode: enabled
Network ID: 00013 *<------***** Change this to your Net ID if not already set
Used service scan type: Provider
Provider to scan: Virgin Media UK (6952)
Save by pressing the green button, then press yes when it asks to zap back.
Go into Autobouquetsmaker, and then into Providers.
Make sure Virgin (UK): area: is set to your NetID.
Press Green to go back to the ABM menu, then go down to start scan.
If it's still not working, do you have your cable feed into the correct tuner? It should say RF IN or ANT IN on the back of the box - it should not be in the LNB IN socket - that's for satellite.