Can't type anything in portals on mag 256


Hi, hope you can help, I am trying to type in the portal sections on my box but it won't let me input anything at all, the boxes stay grey, I've tried pressing the red button to add but still won't let me type anything in, can anyone help please, cheers


When in portals press red button for more and see if you have multiple portals turned on if you have turn off then go back to the first 2 portals and they should no longer be greyed out and should allow you to type.