channels missing sport 2 + 4 and movies

[gary1234]

flashed a780 box with software 12042012 scanned for channels have sport 1 + 3 and f1 but no sport 2 + 4 espn and no movies have set box symbol rate to my area 6952 any ideas what is wrong

 

[bees]

You are scanning from the wrong area code.

Or the channels are down in your area at the moment.

But more likely the first answer.

From the installation menu, just restore to factory default settings, delete
all existing channels and rescan on another
area code.

You can repeat this until you get a
full channel list it won't do your box any harm.

If you don't delete previous searches first
box loops with "already exists" during the search and
the channel list won't change

 

[gary1234]

Thanks for the reply sorted it did a factory reset selected ntl area and preston tpn network and found all the channels thanks