Speak with your provider first thing to do.yes i a have tried install unstall clear cashe clear data, same thing, i am going try dif url. see if that helps. thanks
You have set developer options and debug etc and you have installed downloader.sorry was doing 2 things at once .i have fire stick max new out box , did all usual things debug developer , they are on .. but when i try to put downloader with a url , it is coming up no connection,... hope that is clearer. no sure how i fix this.