Help with ZGemma 2s

Since when has UK Gold been freesat channel not on my box, as for sky channels they may not be branded sky but he may be referring to discovery , animal planet uk gold and a few more that you can still get via c/s line even though they are not stable.
My point was that other channels still clear, channels that some people think of as 'sky' channels but are available on Freeview and Freesat.
He has repeated several times that he had Sky channels prior to the box going off
 
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