I got a sub after a test, which was excellent, then paid £80 for 12 months. My app locked as I hadn't paid the app fee (7 days) then my provider couldnt/hasn't provided me with a channel list. Now isn't replying at all. Thing is it was excellent for those 7 days. I could also have just tried a month or, indeed bothered my arse to pay for the app before the 7 days were up. Still think it looks like I've been bumped like.
Providers name is similar to a coffee chain btw.
Good luck