The bar not moving could means the box is updated with the latest firmware, what's on box at the moment Menu-System Info-Date, Jan 2015 that the latest.
If box worked recently may not be a software problem but a internet problem, check light at back of box is flashing, change ethernet cable, reboot router/hub.
[video]https://youtu.be/Q2RbdhH7_b4[/video]