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Multiple devices - playback issues / freezing on one

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Patrick050289

Newbie
Hi Guys,

I am using two devices currently - Fire cube 3rd gen and a Firestick 4k max.
Up to now, I've been using a certain provider but had some issues ( discussed in other thread, not relevant to this one ) and everything worked well on both devices.

I have yesterday signed up to a new provider with RAW streams ( sourced here, thank you! ), but unfortunately I seem to be having issues on the Fire Stick.
  • Firecube - no problems, playback almost instant, quick catch up, no freezing etc.
  • Fire stick - Initial buffer / freeze ( negligible ) then playback starts, but within 20-30 seconds freezers to buffer or jumps back. Some channels take longer to start the stream.

I am using Tivi Mate and I've tried pretty much all of the settings on my Firestick to no avail - tunnelled playback, SW/HW decoding etc.
I've also tried IM Player - same results.


Both devices are connected via ethernet, which is provided through Deco mesh satellites ( not a true wired connection ). Firmware upto date on both, both restarted and cleared cache.
I use Surfshark VPN set to the same location on both devices and speed on both is in the region of 80-90Mbps.


I am totally at a loss, because the older subscription from a different provider works absolutely fine on both devices - yet the new one malfunctions on only one of them.


Any ideas guys? I am totally at a loss.


EDIT:
I've also tried IPTV Smartes on a laptop via bluestacks - same thing ( wifi )
 
Hi Guys,
Thanks for the quick responses.

You are both right, at the moment I am only trialling a single connection - but I am only ever testing on one device at a time.

The channels do play, they just buffer and freeze like crazy on the fire stick only.


Would just 1 connection cause that issue?
 
If you are only playing on one device at a time that shouldn't be an issue. Be sure that the other device isn't playing a stream or turned off.
 
Trying on one device at a time, vpn on or off makes no difference.

Literally freezes ever 10-20 seconds for 1-2 sec buffer, then plays. Occasionally it will skip back 10-20secs and continue playing.
If I carried on like that, I could watch all programs all day.

I’ve messaged the provider to ask about IP lock, but to be honest I didn’t think the playlist would work at all if this was the case.


Not sure what else I could try
 
Can’t be the server cause if it’s working on cube fine and not the stick then that points to device
 
mrmchd said:
Turn the firecube off ,whilst you check the firestick
Click to expand...
winner!

Turns out that tivi mate must continue to stream even when in the background, somehow.

I assumed that pressing the off button of cubes remote would shut it down, including background streaming.

What’s the workaround? Are there some settings that I could use to disconnect the stream when app is not in use? Ie when home button pressed, turned off, watching Netflix etc.
 
Patrick050289 said:
winner!

Turns out that tivi mate must continue to stream even when in the background, somehow.

I assumed that pressing the off button of cubes remote would shut it down, including background streaming.

What’s the workaround? Are there some settings that I could use to disconnect the stream when app is not in use? Ie when home button pressed, turned off, watching Netflix etc.
Click to expand...
The workaround is what i said to start with get a multiroom connection the servers were picking up multiple connections which is why it was buffering like mad.
 
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