Need EPG Help

[AkaMyPeanuts]

Need some help with downloading epg. Didn't notice anything in the forum that matches my issue. I just got a new iptv service. When I first tried it on my phone it was great so I ordered it. When I connected it on my android box though the EPG wouldn't download and posters for movies and series weren't showing. I talked to provider and they didn't know why it wasn't working. After trying a few things it was working on my phone sometimes but not always and it wasn't working on android box at all. I finally noticed that it works on my phones data but not on those Wi-Fi. My dad got same sub and he's only had it on android box and it had not worked. It has something to do with Wi-Fi but in not sure how to resolve this. Any suggestions?

 

[dsayers2014]

First try to disable any safeguard settings on your internet account

 

[rapidwrinkly]

Maybe it might need a vpn on android box

 

[AkaMyPeanuts]

First try to disable any safeguard settings on your internet account

Not a tech guy, what are the type of settings I need to turn off

 

[AkaMyPeanuts]

Maybe it might need a vpn on android box

I will give that a try

 

[bazcfc1]

Isp can’t block downloading epg and picons for vod and series I would ask your to provider to reload the epg data and picon data for vod

 

[AkaMyPeanuts]

Isp can’t block downloading epg and picons for vod and series I would ask your to provider to reload the epg data and picon data for vod

If I take my phone off Wi-Fi it suddenly fills pics and EPG which shows out works though?

 

[AkaMyPeanuts]

Maybe it might need a vpn on android box

It worked! Thanks, much appreciated

 

[dsayers2014]

Not a tech guy, what are the type of settings I need to turn off

It depends on your internet provider but these are the main setting's


That might not be the issue so VPN would be next test

 

[AkaMyPeanuts]

Maybe it might need a vpn on android box

It depends on your internet provider but these are the main setting's


That might not be the issue so VPN would be next test

Thanks, I downloaded it, I will look at it during work. The VPN thing allowed it to download the EPG though instead of just saying fail. Appreciate the help