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Newbie struggling with cline / Network problem

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dave_aber

Newbie
Hi and thanks in advance.

So - Bought a gemma box all pre-installed with a mgcam line as although I'm an IT engineer I rarely have time to 'mess about' with these things. Oh the irony now that I've been at this a week now!

Box arrived, plugged in, all seemed OK. All FTA channels seemed to be fine.

No channels beyond the FTA were working.

Called the seller up, and we went through lots of checks - re-scanned the receiver, re-created the bouquets, installed an additional cccam line - all to no avail. He reckoned it was a problem with my network, although the network test passed OK, and the box was wired to my router.

So, he agreed to take it back and test. Of course, it worked OK for him, so he re-flashed it (just in case) re-re tested it and sent it back.

Still the same issue in my house. I tried it at a mates house on a sky dish and wired ethernet - all seemed to work OK.

At that point I remembered that I have OpenDNS set up as my preferred DNS servers and they do some DNS flitering (stop the kids getting on porn)

So, disabled this filtering at OpenDNS - no improvement
Set the router to use the ISP DNS - No improvement
Set the router to use 8.8.8.8 (google's free DNS) - no improvement.

At some point in this sorry tale, for about 5 minutes, this all worked. Can't for the life of me remember what DNS I was set to - most likely the ISP's one.

With it working, BBC1 and BBC2 were the wrong way round, so I ran autobouquetmaker with swap channels set to off.

This fixed the BBC1/BBC2 swap, but I lost all the non FTA services once more.

I have 2 Cccam lines and 2 mgcam lines form the supplier. It was originally sent with the mgcam active, and during testing he sent me the cccam lines to see if that made a difference. The box when returned was set up with the cccam.

I've tried using cccam and / or mgcam lines but all to no avail.

I have also bought a usb wifi adaptor so I can use my phone as a hotspot and route the box out over a completely different network to my home broadband - again all makes no difference (network tests all OK)

Any advice gratefully received. This is doing my head in!

Cheers
Dave
 
Have to admire your determination Dave! You have gone the extra mile on the process elimination lol

Who is your ISP?
 
ISP is a local company who are BT Wholesale resellers, so the circuit is a BT one.

When using the wifi adaptor, I'm tethering to a phone on 3

---------- Post Merged at 01:30 PM ----------

Can i confirm the location(s) to insert the CCcam.cfg and/or the newcam.list files?

root/usr/keys
root/var/etc
root/etc

I have seen all 3 of these locations listed on various youtube vids.

Also - any particular catch-outs with these files? i.e. filenames are case sensitive? Can I have CCcam.cfg and newcam.list in the same directory?

I seem to have managed to install cccam 2.3.0, cccam 2.2.1 and mgcamd_1.35a - None seem to work.

When I have a cccam (either version) running, I have the option to show cccam info (yellow button) then option 3 'Server Info' I can see 2 lines listed as server_name:port which match the 2 lines in my CCcam.cfg file, and they are shown with a green icon, presumably this is good.

In the same menu, Option 8 'Entitlements' shows '/dev/sci0 - No or unknown card inserted'

If I hadn't seen this working at my mates house, I'd assume that these are duff clines.

I think I'll try to get it back to his house again tonight, see if i can re-prove the lines.

---------- Post Merged at 01:39 PM ----------

Further to that:

Deleted all CCcam.cfg and newcam.list files in the 3 locations above.

Restarted cccam2.2.1

CCcam Info, Server - No info showing (as expected)

Copy CCcam.cfg to /root/usr/keys

Restart CCcam 2.2.1

Show cccam info, Server - both lines listed with green icons, and server/port as per teh lines in the CCcam.cfg file

Still FTA only though.
 
Lets keep it simple

n lines - Mgcamd - newcamd.list - located: usr/keys folder

c lines - CCcam - CCcam.cfg - located: etc/ folder

you never mentioned mgcamd 1.38 maybe worth a try?

what type of line do you have?

Also I suggest making a full back up of your routers settings then resetting to default. or if you have another router knocking about to use that. this will determine whether the router is the problem or not.
 
Interesting.

I tried with CCcam.cfg in the /usr/keys folder, and I got positive indications on the cccam info, Server 9Green icon). When I delete it from /usr/keys and copy it to /etc, I don't get any info in the cccam info, server page. Still only get the FTA in each case though!

When I look at the cams available, the only mgcam version listed is mgcamd_1.35a - How do I download / add a newer version?
 
Go to menu plugins green to download then go to cams and look in there
That is quite strange


Sent from my E5823 using Tapatalk
 
On that list there are cccam versions 2.09 2.11, and no mg versions.

I have now got cccam 2.0.11, 2.2.1 and 2.3.0 along with mgcamd_1.35a installed and available.

I have reflashed my router to factory defaults and re-entered my ISP authentication etc.

Still the same!

It does look like something on my network is stopping this.

I will try my wlan adaptor again, tethered to my phone. Edit - Done that, all exactly the same results / symptoms. So that rules out my broadband router / ISP? Or, is it not likely to work tethered to a mobile? (I know this isn't a solution, it's just a test)
 
Last edited:
What type of line do you have(dont post it in here)
it will either be a n line or a c line.
n lines start with:
N:
CWS =

c lines start with:
C:

you can use n lines in the CCcam.cfg file in a "N: " formate
 
C: format.

C: servername port username password

I now have 3 in this format - 2 were sent to me by the seller of the box as a test when it initially didn't work, and were left installed when he returned the box after re-flashing.
1 I have just added (purchased separately) as a trial.

I also have 2 N lines in the format:
CWS = server port username password 01 02 03 04 05 06 07 08 09 10 11 12 13 14

The 2 N lines and the first 2 C lines are the same server names, different port numbers, same usernames / passwords.
The 3rd C line coming from a different supplier is a completely different set of server / port / username / password.

With the 3 C: lines loaded into 1 CCcam.cfg file and any cccam version softcam active, I get the servers listed in cccam info / server page, all with green icons, and a connected timer which is increasing.

Yet, still FTA only.

I get the feeling that this should be easy!
 
no such thing as easy, right take out the lines apart from the one you purchased.
Put it in the cccam.cfg located in the etc folder (remember to right click and edit it when you ftp onto it)
reboot the box when you have saved it.
make sure that cccam 2.3 is enabled in the softcam manage and set to autostart.
disable mgcamd.
try the channels should work I dont see why not. Where did you purchase line from ebay or site seller?
 
Burlesy said:
you can use n lines in the CCcam.cfg file in a "N: " formate
Click to expand...

Do you mean add the following to the CCcam.cfg?

C: server port user password
C: server2 port2 user password
N: CWS = server port user password

?

---------- Post Merged at 04:07 PM ----------

Burlesy said:
Where did you purchase line from ebay or site seller?
Click to expand...

OK, all lines deleted from CCCam.cfg.

All CCcam.cfg deleted from the box /root/etc, /root/usr/keys and /root/var/etc

CCcam.cfg re-made with just the C: line just purchased today (ebay btw)

Copied this into root/etc

Restarted the box

Set CCcam 2.3.0 as active.

No joy.

CCcam Server Info showing blank

Copied the CCcam file from /root/etc to /root/usr/keys

Restarted the CCcam

Now CCcam Server Info showing the server and port as connected
Cards:2
Type: CCcam-s2s
Version: 2.0111
Node ID: numbers
Connected 00d00:00:10 <Increases each time I refresh

But, still FTA only!
 
Well, there's some progress.

Went through the whooshbuild process, re-flash etc. (Wery impressive by the way, and beers will be bought - there's been some work gone in there!)

So, at the end of it all, I had a working box.

Finally, I was seeing channels beyond Ch5 / FTA.

Then I went to the 'press Green - cross EPG downloader'

And now I am back as I was - only FTA.

Arrhrhhgrghhghgh!!!
 
eh, thanks!

---------- Post Merged at 08:31 PM ----------

Re-flashed. Working again.

Dare I update the EPG?

I know this shouldn't break it....but...

---------- Post Merged at 08:41 PM ----------

OK, it's not the EPG Updater

It's a time thing.

Works for a minute or 3, then picture (SSp 1) freezes.

Now no Non-FTA channels working.
 
Bump.

OK, so here's where I'm at now.

There's no problem with the hardware - it's been proven in 2 other houses and worked well, tested for 1/2 hour or so.

I work away from home, so I gave up as I was due to go away. Now I'm back I will persevere with this damn thing until I get it working.

To recap:
New box bought in Nov, came pre-installed with a 2-line cline gift.

Out of the box, it worked with FTA channels only.
I had OpenDNS set as my home DNS on the router, and this would have been passed by DHCP to the ZGemma.
Open DNS had some DNS flitering enabled.
So, Disabled Open DNS flitering - no change
Swapped the DHCP / Router DNS server to use the ISPs DNS. - No change
Swapped the router / DHCP server to use 8.8.8.8/8.8.4.4 (Google's DNS) - No change
Took the box to a mates house (BT home ADSL Broadband) - worked OK.
Re-flashed the box using Wooshbuild v5. Added a CCcam,cfg file with 2 lines (the original gift) - worked on all channels for about 10 mins
Re-flashed again - once more worked for about 10 mins, then lost all but FTA.
Tried the box in another mates house, ran perfectly on his WiFi (BT Business Fibre service) for 1/2 hour or so.
Re-graded my home Broadband to BT Business Fibre - New Router (Same as mate 2 has). 67Mbps stable (at least something's working!)
Tried the ZGemma again - still FTA only.
Re-flashed the box using a fresh zip (basebuild v2 wooshbuild H2S) - also added CCcam.cfg to teh USB
Box does its thing, flash, configure, etc. Still FTA only.
Update cam via USB - still the same.
So, Menu-Info Panel-SoftcamPanel-Cam1 set to CCcam2.3.0, Cam 2 set to No Cam. Select Cam1, Yellow Button - Servers - Select 1st Server (which has a green "LED"), and I get the server name: Port, cards:1, Type CCcam-s2s, Version :2.1.1, Node ID: long number, Connected: 00d00:23:23
Select 2nd server , and I get the server name: Port, cards:2, Type CCcam-s2s, Version :2.0.11, Node ID: long number, Connected: 00d00:23:23

As far as I can understand - this is all as it should be.

BUT - Still FTA only.

I think I have run out of things to try?

Any ideas?

Please?

At my wits end....
 
Last edited:
OK, today's update, and it's slightly moved on for once.

I only get the chance to mess about with this once in a while, so it's been a couple of weeks.

Dug the box out today, plugged it back in and see what's what.

So, as usual, FTA all working, and nothing when I go to Sky1

Out of curiosity, I try a few more channels.

BT Sport 1 & 2 are OK, but Sky 1, 2, etc and Sky sports channels not working.

History channel isn't working, but History +1 is working.

So, I think it's not my network, it must be something to do with the softcam or line(s)

Post a request on here for a new line, and get some assistance from one server owner.

He reckons that Wooshbuild must be somehow choosing the wrong cam on some channels, and recommends I try Sucmnsee's build.

I flash with the latest build for H2S from Sucmnsee - and can't get much working. ABM fails every time - timeout for tuner lock.

Re-flash with Wooshbuild, and install teh new test line from the seller above - and back to some (very few) channels beyond FTA working.

I'm ready to sling this thing in the bin and just pay sky.

Help......
 
dave_aber said:
OK, today's update, and it's slightly moved on for once.

I only get the chance to mess about with this once in a while, so it's been a couple of weeks.

Dug the box out today, plugged it back in and see what's what.

So, as usual, FTA all working, and nothing when I go to Sky1

Out of curiosity, I try a few more channels.

BT Sport 1 & 2 are OK, but Sky 1, 2, etc and Sky sports channels not working.

History channel isn't working, but History +1 is working.

So, I think it's not my network, it must be something to do with the softcam or line(s)

Post a request on here for a new line, and get some assistance from one server owner.

He reckons that Wooshbuild must be somehow choosing the wrong cam on some channels, and recommends I try Sucmnsee's build.

I flash with the latest build for H2S from Sucmnsee - and can't get much working. ABM fails every time - timeout for tuner lock.

Re-flash with Wooshbuild, and install teh new test line from the seller above - and back to some (very few) channels beyond FTA working.

I'm ready to sling this thing in the bin and just pay sky.

Help......
Click to expand...

just to throw my two pennerth in, go into router settings switch off encryption and try it
 
Have you at any time checked the signal strength from your sat set-up?

Go into tuner setup and see what sort of signal strengths you are getting on working and non-working encrypted channels.

I don't think this is a network problem, how many sat feed/s do you have?
 
Last edited:
Do what Sparkrite has suggested and, if your signal strength is low or zero on the channels you cannot receive, try remaking the connectors on your sat cables.
 
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