No signal on Kryptview

[bupy]

hi can any one help getting no sigal on kv780 which means i cant get network id tx in dvnce

 

[jodav]

"No signal" means that you have not got a good working coaxial cableTv signal connected to your Kryptview.

If it were an Internet connection problem you would get "Scrambled or no video"

 

[bupy]

bb is working fine and virg box works ok also took box to my mates and its saying no signal there aswel tx for getting back to me

 

[jodav]

Do you get any terrestrial channels at all?

 

[bupy]

getting no channels at all

---------- Post added at 03:44 PM ---------- Previous post was at 03:35 PM ----------

when i try to get network id i cant get any areas apart from it saying 10 id's already exist then it goes to channel search doesnt pick up any channels tells me to exist then goes back to easy installation page

 

[jodav]

The only advice i can give you is to,

1) Ensure you have the correct latest firmware installed Here it is, try installing it and then factory resetting your box before scanning.
2) Ensure you are connecting to cable in connection on the Kryptview.
3) Forget connecting to the Internet at this stage, do not connect internet until you have got to the stage where you have scanned channels in.
4) Forget going through a splitter for now, put cable feed on direct from feed supply just while you are troubleshooting trying to get channels scanned in.

If you can get the channels scanned in, then you can introduce the Internet, splitter, RJ45 cable. Until then leave off.

It is possible that your cable box is faulty.

Good Luck
jodav :)

 

[bupy]

thanks will give it a go

 

[cactikid]

where are you plugging in the live coaxial feed? and have you taken it from a direct feed no splitters.

 

[bupy]

hi guys sorry havnt got back but been a busy day but plugged in from main feed and no splitters expect your all in bed now but hope you guys can help me tomorrow cheers

 

[cactikid]

in bed hahahaha,waiting for more info

 

[bupy]

lol about to go to bed if only it was a car for me then it wouldnt be a prob

---------- Post added at 01:34 AM ---------- Previous post was at 12:31 AM ----------

have i been barred for some reason

 

[BoxT]

If you dont pay virgin for your subscription i would say you have been cut off, as you might have a signal but i doubt it strong enough for you to be scanning on.

 

[JockDFC]

Ive got this far and all FTA channels are coming up, but this is as far as i get, i plug my box into the router but nowt happens, any pointers would be grateful.. cheers..

 

[bobby123]

you need to update your box mate go to menu installation pass is 0000 go to software update and press ok

 

[JockDFC]

Tried that mate a few times read on here quite a bit but cant see anyone posting this its not doing a software update, wen i connect to the router it does not even com up its plugged into the router on any of the 4 ports.

 

[bobby123]

as the box ever updated if not you will need null modem cable and firmware Kryptview_A780_24042011 - Downloads - TechKings

 

[cactikid]

check system info to see what firmware in box,have you tried another lan cable to see if faulty and the important bit,power off at rear box modem and router for 30 secs,then on,some channels are down try other ones.

 

[JockDFC]

Ok tried an on older bin file and this time is the same FTA channels but this time the orange light is flashing wen the cable is in and now coming up on router as connected but still no updates have powered down both box and router..

 

[bupy]

hi guys been busy for a while but i'm back !! lol i do pay for virgin subs but it seems i've got the same prob as choochoo and nobody seems to have solved that one yet

 

[cactikid]

depends what firmware is on jan one will need an update first then factory reset,and if you flashed box manually did you use wrong file 750 on a 780