hi everyone, just got the sv7 but i seem to be in the same problem area as most other newbies. got carling version 3 from elsewhere but won't open, says it is a ups file which nothing seems to recognise or consequently open and can't get advice anywhere.i used to use eurovox and knew them inside out pretty much but i am totally new to this, so if anyone is in the mood for being pestered into helping you are most welcome.