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Sound issues on r99 and mx pro boxes

Foxy38

Registered
Morning. I have a r99 box from entertainment box and having issues on some playback on VOD on my iptv service. This is on either perfect player or iptv smarter app. There is picture but either a horrible sound or no sound at all. Tried lots of things like update vlc and mx player and checked sound settings but no joy. Do you have any fixes please? Done a few boxes for mates now and hit a wall with this.

Appreciate any feedback guys.

Thanks
 
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