carrspaints
Newbie
I have Surfshark installed on my Zgemma H2 and use VPN Config Changer plugin to connect to various country servers. Virgin broadband is my ISP and I am using a Superhub 3.
The issue I have is that whilst I can connect to various servers, from those close by which are faster to those elsewhere, it is SLOW, MEGA SLOW. A speed test when connected to the Surfshark VPN shows a maximum of 1.8 Mbits/sec download, and >30Mbits/sec when not connected via the VPN at all. I have tried this speed test many times. Rebooted my Superhub 3 router, rebooted the Zgemma H2 box, but when connected via VPN, the max download I get is 1.8 Mbits/sec, 1.2 Mbits/sec upload. IPTV is unwatchable. I am using the Nameserver details below, otherwise VPN Config Changer won't work:
Nameserver 1 8.8.8.8
Nameserver2 8.8.4.4
I have the Surfshark VPN app installed on my PC and it works fine with great download speeds. But when Surfshark VPN is installed on Zgemma, ALL VPN servers are slow, slow, slow.
I have online chatted surfshark support, they were unable to remedy or provide any suggestions other than to "reboot router". Does anyone know what could cause a VPN connection to slow down like this, when it works fine on a PC or laptop? Are there other Nameserver I.P. addresses I can try that may improve speed? Thanks
The issue I have is that whilst I can connect to various servers, from those close by which are faster to those elsewhere, it is SLOW, MEGA SLOW. A speed test when connected to the Surfshark VPN shows a maximum of 1.8 Mbits/sec download, and >30Mbits/sec when not connected via the VPN at all. I have tried this speed test many times. Rebooted my Superhub 3 router, rebooted the Zgemma H2 box, but when connected via VPN, the max download I get is 1.8 Mbits/sec, 1.2 Mbits/sec upload. IPTV is unwatchable. I am using the Nameserver details below, otherwise VPN Config Changer won't work:
Nameserver 1 8.8.8.8
Nameserver2 8.8.4.4
I have the Surfshark VPN app installed on my PC and it works fine with great download speeds. But when Surfshark VPN is installed on Zgemma, ALL VPN servers are slow, slow, slow.
I have online chatted surfshark support, they were unable to remedy or provide any suggestions other than to "reboot router". Does anyone know what could cause a VPN connection to slow down like this, when it works fine on a PC or laptop? Are there other Nameserver I.P. addresses I can try that may improve speed? Thanks