When you select Yes to virgin UK
it should give you an area use the right button on the remote
to get to 41063 it's described as Stoke (FF Manchester) on my box.
Please go into your tuner configuration and post a screen shot..
Menu/setup/service searching/tuner configuration. Highlight your cable tuner and press ok.
Post screen shot of the tuner setup.
This is how it should be set up.
Tuner Type - DVB-C
CONFIG MODE - ENABLED
NETWORK ID - 00000
USED DERVICE SCAN - PROVIDER
COUNTRY - UNITED KINGDOM
REGION - Virgin Media UK (ex CW)
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