cheers Bursley, when i set up the box i went through the wizard, installed the plugin enigma red skin, CCcam, the other day our clines went off.
we've changed to N-lines now, but when we try to go into plugins and press the green button it comes up with the error message.
that's why i need to insert the mgcamd manually. so we can use the N-lines
i may try just putting a new image on the box
many thanks