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One Xbox one, black screen when it boots


Forum Supporter
Ok boot up my son's Xbox one and the dashboard is black, I've seen a few things floating about the internet that this is a Microsoft issue and it's not just his box.. just wondering if anyone has any more information or even seen a fix or somethin I may have missed.



TK Veteran
Forum Supporter
Try unplugging it for a minute and restart as I get that sometimes. Or when on hold power button on the front for about 10 seconds and it should reboot. Also check your Hdmi lead.


TK Veteran
Got that once.
Power lead out the back, then put back in sorted it.
Was real strange - as mentioned, you could just about see stuff in the background.
Oh did my pants fill (xbox one x just out of warranty period)