Blank screen

Panicman

Newbie
Hi guys

My box froze last night on sky films......this morning still no picture.

Rebooted my modem....no issue there
Rebooted the Zgemma and re-tuned it...it showing all the usual tv channels.....but I just get a black screen, no programme.

no idea what to do now...any ideas would be welcome.....thanks

P.S.....please try not to use any techie phrases....has this confuses this old duffer....keep it simple
 
Last edited:
Try red button>softcam panel>red button stop>green button to start again. see if that helps if not def your line.
 
No, your c line or your N line? What do you have to clear your channels


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Really need to know what image you have on this box so proper direction can be given


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Just reboot the box and see what logos come up on the screen, like vix or atv


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Go into setup and look for softcam management I think, I dont run vix so just trying to remember


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You bought this all set up didn't you? I don't care what anybody says but running vix on these is just a ball ache, you don't want kodi direct on there or ts media, it's just taking up vital space


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Not sure if this means anything...IMG_0065.jpg

---------- Post Merged at 10:50 AM ----------

Ok found softcam....it won't runIMG_0066.jpgIMG_0067.jpg
 
Ur line is mgcamd, not cc cam. Flick right on the remote to highlight mgcamd and restart it

Otherwise.. From main screen (not in any menu or sub menu)

Blue button, Softcam manager, yellow to restart line (subscription)

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