Dee on the keyboard do you see a button that says "Prnt Scrn" press this button while you have firefox open, dont worry nothing will happen, next go to start/all programs/accessories/paint. While paint is open click on edit and then paste. The screenshot should now appear. Next click on File and then "save as" make sure its saved as a Jpeg and save it to your desktop so you can find it. Now upload that pic too your next post, when you click on reply click on the button that says insert image, then select "from computer" and away ya go :)