only fta working

homeplugs i am using and they ar epaired becuase my dads box worke dno problem. no dont have iptv in plugins. box was working fine last thurs and then on friday only fta
 
when you go into .menu/information/network is your ip address showing,will be some thing like 192.168.1.13
 
Then your internet connection is working and the line is the issuse,Only way to check is get a test line off another supplier
 
mate i have no idea on how to do any of that!! i will get onto my supplier and see what he can do. surely he should be able to sort out my line issue
 
hi my box was working away fine but since friday only the fta channels are working? my dads box works fine when i connect it up in my house but no joy with mine. any ideas what could be wrong? box says its connected to internet and nothing seems wrong

Are you guys with the same provider?
 
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