Totally agree, I get all the UK channels, USA channels, VOD, 7 day EPG, 7 day catchup on all channels and all for £10 a month.......yeah I get the odd problem, but literally once in a while......compared to the prices that Sly want, what's to lose. People who are having issues need to do their research on it, I had trials from numerous people until I found the one I am with now. If you want the type of service that you get from Sly or Virmin then there is your answer go to Sly or Virmin and pay their extortionate prices.