austin1988
Newbie
Hi all,
I’m using a Zgemma H2S on Wooshbuild and I’m having issues getting my IPTV back on after it went down recently. My provider says his server is back online, but the instructions I was sent aren’t working for me. He’s not being very helpful trying to get me back up and running, although to be fair he’s probably had a lot of emails to respond to.
I'm not sure if he's fobbing me off or if there's a problem at my end, so I would greatly appreciate any advice (my terrestrial channels run through it as well and I've been restricted to the radio for a few weeks - it's been horrible).
---
Here are the instructions I was sent:
1. Using filezilla transfer the playhd.ipk file to the following location /var/volatile/tmp
2. Reboot the box
3. Press Menu > YOURIPTV or add/update IPTV (If you see this you will need to update the plugin)
For the next part you will need the username and password from me…
4. Press Green and put in username (some updates will happen)
5. Press yellow and put in password
6. Press Blue to add iptv
Press OK
7. Add EPG: Go to EGP-Importer. Press Blue (Source) button. Make sure YOURIPTV is ticked. Save. Press Yellow (Manual) to download EPG. (Look in Russian section)
8. Exit back and restart
---
I get to stage six and it says ‘Failed to connect to the server’ when I click 'ADD IPTV'. My provider doesn’t seem to know why this is. (Note: I do have my username and password so that isn't the issue).
On the ‘Your IPTV’ screen, it says ‘IPTV Expires On: 2018-08-11’, but my provider doesn’t think this is an issue and assures me my subscription hasn’t expired.
Another thing to note is that my current plugin version is 5.3. If I click the ‘OK’ button on my remote to update it, it says:
"Updated to v5.5
Please restart the plugin"
I then reset the box, but it still says I’m on v5.3, so maybe this could be the cause of the problem? If so, how do I actually update the plugin?
Many thanks for any help.
I’m using a Zgemma H2S on Wooshbuild and I’m having issues getting my IPTV back on after it went down recently. My provider says his server is back online, but the instructions I was sent aren’t working for me. He’s not being very helpful trying to get me back up and running, although to be fair he’s probably had a lot of emails to respond to.
I'm not sure if he's fobbing me off or if there's a problem at my end, so I would greatly appreciate any advice (my terrestrial channels run through it as well and I've been restricted to the radio for a few weeks - it's been horrible).
---
Here are the instructions I was sent:
1. Using filezilla transfer the playhd.ipk file to the following location /var/volatile/tmp
2. Reboot the box
3. Press Menu > YOURIPTV or add/update IPTV (If you see this you will need to update the plugin)
For the next part you will need the username and password from me…
4. Press Green and put in username (some updates will happen)
5. Press yellow and put in password
6. Press Blue to add iptv
Press OK
7. Add EPG: Go to EGP-Importer. Press Blue (Source) button. Make sure YOURIPTV is ticked. Save. Press Yellow (Manual) to download EPG. (Look in Russian section)
8. Exit back and restart
---
I get to stage six and it says ‘Failed to connect to the server’ when I click 'ADD IPTV'. My provider doesn’t seem to know why this is. (Note: I do have my username and password so that isn't the issue).
On the ‘Your IPTV’ screen, it says ‘IPTV Expires On: 2018-08-11’, but my provider doesn’t think this is an issue and assures me my subscription hasn’t expired.
Another thing to note is that my current plugin version is 5.3. If I click the ‘OK’ button on my remote to update it, it says:
"Updated to v5.5
Please restart the plugin"
I then reset the box, but it still says I’m on v5.3, so maybe this could be the cause of the problem? If so, how do I actually update the plugin?
Many thanks for any help.