Cannot Connect - Smart IPTV - Samsung

hady30

Registered
Hello guys
my iptv smart iptv does not always connect the message can not connect, I can not watch anything, someone could help me please ..

Thank you so much
 

wullboy

TK Veteran
Have you registered the correct mac address ?? are you using wi-fi to run the app. or ethernet cable..
 

hady30

Registered
Yes, I paid before I took a definitive list I did test with some lists and always got it normally, now it only makes the connection error
 

pabloescaban

TK Veteran
Forum Supporter
Yes, I paid before I took a definitive list I did test with some lists and always got it normally, now it only makes the connection error
have you changed the router or TV? - if so the mac address will have changed and you'll have to download it again
 

pabloescaban

TK Veteran
Forum Supporter
What i mean is that the paid for version is tied to a mac address not being used now, and the app you are using with a new mac address hasn't been paid for.
what error message are you getting on the tv?
if it mentions going to siptv.eu to register/pay, then that's what you'll have to do
 

benijofar

Admin
Staff member
Forum Supporter
I assume you actually have paid for a live iptv sub as well as the app ?
Have you got the m3u to upload or is your provider doing this ?
 

hady30

Registered
yes I paid, I do the same myself on the website of the company that paid the M3u list, and then I enter the site siptv.eu and insert it
 

benijofar

Admin
Staff member
Forum Supporter
Does siptv confirm the app is deleted and after adding the m3u it tell you added and restart the app ?
Have you tried the m3u on computer by running it through VLC ?
 

hady30

Registered
yes the application is loading, then shows the listing of channels but none opens, by the computer the channels opens and the movies too, and only by the tv that I can not see
 

benijofar

Admin
Staff member
Forum Supporter
Have you read the news/about/support at the top of siptv page as some tv's have problems ?
 
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