Hi Not been around for a very long time, but need some help and advice.
My friend recently lost her husband suddenly. He has an iPhone and iPad ( which apparently are linked.)
The problem is she has no idea what his password is on the iPhone or his apple ID, but needs to get hold of all the photos on his phone.
She came to the UK ( she lives in France) and went to an Apple shop with the Death Certificate, but they couldn't help her.
There MUST be some way to retrieve photos.
She's certainly NOT a technical person and being in France does not help as i can't just pop round to take a look.
Any help or advice would be grateful
Many thakns
Linny x
My friend recently lost her husband suddenly. He has an iPhone and iPad ( which apparently are linked.)
The problem is she has no idea what his password is on the iPhone or his apple ID, but needs to get hold of all the photos on his phone.
She came to the UK ( she lives in France) and went to an Apple shop with the Death Certificate, but they couldn't help her.
There MUST be some way to retrieve photos.
She's certainly NOT a technical person and being in France does not help as i can't just pop round to take a look.
Any help or advice would be grateful
Many thakns
Linny x