No ip address on mag bix 250


I'm trying to setup a mag box 250 for my brother.

I've added the portal and all that but I'm not getting any internet or a ip address to the box. I'm using ethernet. I've reset the box and router but still the same. Internet not available?

Can anyone help?


VIP Member
you do have a good lan cable inserted and see lights flashing? might have to reboot box and router.