makido
VIP Member
I wonder if you guys can help me I have this problem with my PS4 when I switch on
The error says to connect a USB device that contains an update file for reinstallation for version 6.71 or later
We have been on the playstation.com site and downloaded the correct files ( I think)
PS4 reinstallation pup file and an update pup file.
We have put them on a USB but it says can not find update file SU-41350-3
We also tried the PS4UPDATE.PUP and added it to a USB storage system added the (PS4, UPDATE) folders and still doesnt work
am i doing it wrong or is the playstation broke
Edit
Got it working in the end, tried a different USB and it loaded the update needed. Its totally wiped the PS4 but hey at least its working.
Will be saving the files if anyone ever needs them
The error says to connect a USB device that contains an update file for reinstallation for version 6.71 or later
We have been on the playstation.com site and downloaded the correct files ( I think)
PS4 reinstallation pup file and an update pup file.
We have put them on a USB but it says can not find update file SU-41350-3
We also tried the PS4UPDATE.PUP and added it to a USB storage system added the (PS4, UPDATE) folders and still doesnt work
am i doing it wrong or is the playstation broke
Edit
Got it working in the end, tried a different USB and it loaded the update needed. Its totally wiped the PS4 but hey at least its working.
Will be saving the files if anyone ever needs them
Last edited: