I am still trying to keep the faith, mainly due to being one of those fooled by ongoing promises. I renewed my sub for '12' months early October, blissfully unaware that there was any problems with activations. When our Sv went down, started to look at forums to find that there had been probelms with activations since July. I put in a claim for paypal but then cancelled it after the 'threats' of being removed from system and foolishly thinking that we would be back up and running 1st-3rd Nov! I cannot process a claim through paypal now :-(. The question I want answered is why did sv keep taking subs if they knew there was a problem back in July. Most users simply enjoy there sv, loyally renew and never look at forums. Activations should have been blocked months ago!!