Zgemma box down

Leeduffy

Newbie
Can anyone help? My Dads box isn’t working and can’t get into the menu, the numbers on the box go to 99 then back to 00.
 

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You need to put more info mate. What box? IPTV or sat? What build?
The more info the easier to help
 
It’s a zgemma h.s and it’s satellite. I’m not sure what he’s done, usually I just run through the set up again but can’t get into anything, it’s just the Sky Q sign on the screen
 
Just wanted to know method of fixing cactikid as so I know if have this issue in future on my zgemma
 
if a system is stuck in a boot loop (continuous post number count) the normal method is a fresh flash via USB, if the system can be reached via network it can also be flashed via a command line, both will clear all data & perform a fresh install of firmware, recovery after the system is functioning again can be performed or continue with a clean install/image. Often the cause of a boot-loop is due to 3rd party plugins having issues or the system having outdated software. The best way to cure any Enigma2 issues is a fresh install of firmware via USB.
 
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