WhaleTrain
Newbie
Hi all,
We've had a Zgemma H5.2tc setup for some time and it's been working perfectly. The receiver was stored on a TV cabinet when the shelf collapsed. I picked the shelf up quickly but since then (or we think) it simply displays a black screen. The HDMI must be working to some degree as the TV picks up a signal and changes from it's 'No signal input detected' to the black screen.
I tried re-flashing (like I thought that would help but to rule it out). There doesn't seem to be any damage to the HDMI port - doesn't look bent or snapped. I've tried numerous HDMI cables to no avail.
I vaguely remember I should have 24 months warranty but the seller has been removed from eBay and so I'm just assuming there's no warranty to be had. Is it a case of opening it up?
We've had a Zgemma H5.2tc setup for some time and it's been working perfectly. The receiver was stored on a TV cabinet when the shelf collapsed. I picked the shelf up quickly but since then (or we think) it simply displays a black screen. The HDMI must be working to some degree as the TV picks up a signal and changes from it's 'No signal input detected' to the black screen.
I tried re-flashing (like I thought that would help but to rule it out). There doesn't seem to be any damage to the HDMI port - doesn't look bent or snapped. I've tried numerous HDMI cables to no avail.
I vaguely remember I should have 24 months warranty but the seller has been removed from eBay and so I'm just assuming there's no warranty to be had. Is it a case of opening it up?