Flash or make sure the latest bootloader - 5/08/14 is on your receiver first before you flash image.then format your usb to fat32 using a low level format tool, HDD guru or something like it transfer the cloudix folder you've downloaded to it when it is done,turn off you receiver at the back, plugin key AT THE BACK of the box and turn back on. wait for the flash to appear. if it doesn't leave it for around ten mins and switch off. take out key and either use same key with folder deleted or new key for channel bouquets and epg.