Download filezilla first, you can use this to connect to your box
Once downloaded, check your box menu information network for the I.P address.
open filezilla, enter the I.P in the first top left box and the password maybe root or blank, then connect.
In the remote site, right side scroll down to USR click once,
underneath scroll down to keys,
There you should see newcam.list, right click and select View / Edit, open local file, this will display your mgcamd file details,
Get a test line and paste the details underneath your current details, It should be a CWS= server etc etc, close the file and save it, then go to your softcam panel and restart the cam.