Lol sorry people of all sexes lol. WiFi worked in one house the box has been moved to another house now and it won’t pick up the WiFi, it does however pick up the neighbours WiFi ? Strange I no.Is wifi not an option? If it is, try it and see if the problem persists. Also, is the firmware up to date?
PS, there are girls/women here too. ;)
The box stays on when this happens you can still navigate through the various menus there’s just no connection to the broadband, no play store or any apps connect.It could be power supply issue
Just looked on YouTube there is a cppl of vids. With the issue you mention.