Hi there,
I'm looking for some help.
I have a problem with my V5S
In the Manage Config Files part of the menu, the CCCAM c-Line continually alternates between Login and Offline. This started 3 days ago and I have tried various things to resolve it.
In addition, on my connection, the Weather App and YouTube App don't work - Not that I ever use them - but I mention it in case it may be relevant and help with diagnostics.
My broadband line is working perfectly for everything else - I'm getting an extremely stable connection with download speeds of 12.9Mbps.
I'm wondering if my ISP might be blocking something now.
Any help or guidance would be greatly appreciated.
I'm looking for some help.
I have a problem with my V5S
In the Manage Config Files part of the menu, the CCCAM c-Line continually alternates between Login and Offline. This started 3 days ago and I have tried various things to resolve it.
- I have restarted my router - Still alternates between Login and Offline
- I have replaced my router - Still alternates between Login and Offline
- I have dumped the settings to USB and Factory Reset the box, then replaced the config - Still alternates between Login and Offline
- I have spoken with my ISP who have regraded my line (3db to 6db) - Still alternates between Login and Offline
- I have taken the box to a neighbours house and tried it on his broadband connection - Connects straight away and goes Online
In addition, on my connection, the Weather App and YouTube App don't work - Not that I ever use them - but I mention it in case it may be relevant and help with diagnostics.
My broadband line is working perfectly for everything else - I'm getting an extremely stable connection with download speeds of 12.9Mbps.
I'm wondering if my ISP might be blocking something now.
Any help or guidance would be greatly appreciated.