thanks for your patience
each time i do as is suggested the channel numbers change?
i can do an epg and it says for instance that sky sports 1 is on 1523 but if i type in 401 on the handset it goes to sky sport 1.
i do the mods suggested and sky sports 1 went to 404 on the epg then if i type 401 in it goes to 377 ?
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i might have to do a factory reset and start again?
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