bazcfc1
VIP Member
May just need a reflash most windows 10 computers have it built in or try pressing cntrl alt delete see if it responds to that when mine goes like it it I spoke to computer shop about it as my insurance ran out they just said reflash it but mine hp 23 inch all in one touch screen so I just usually reflash try leaving it unplugged for 5 minuites then put power lead back in and see if it will fully reboot