Sorry to ask what is prob an obvious question but I have read through all the pages and can't find anyone else who has had the same issue. I have tried to set up by blade 5000 and was flying through the install stage until I got to the blank config stage. I downloaded it using the link in page one and when I load it into my box an error appears and it won't load. Anyone else have this issue or know where I am going wrong. I managed to enter my cline details using menu 9991 without the blank config file but can't get any channels.
Without the config file you shouldn't be able to get the 9991 up manually.
If you have got it then as you mentioned, you can enter a line manually or by USB.
Press menu - 9991, you should see a green light in one of the boxes when it connects to the server.
If you have saved your line to the box, you should see a yellow light (which basically means line details entered but not connected) where you have entered your line details.
Select the yellow box and you will see "not connected" down the bottom.
It could be a number of things
A Typo ( typically you have not entered the line correctly into the box)
A common one is using a dash (-) instead of an underscore (_) or vise versa.
Or your test line may have ran out.
Could be a number of simple things, so post back with more details if you are not sorted yet.