H2h virgin rescanning channels

menu>setup>service searching>autobouquetsmaker> providers

the sixth one down from the top should be set to Virgin UK
underneath this you should have your area netid in there
then back out to autobouquetsmaker and click run scan
 
It depends how your box was setup initially. If you are running WooshBuild Infinity then that is the default selection which is fine as the rest of the setup sorts your Net ID for you in autobouquetsmaker.

Also when posting, please use English and not text speak.
 
On the photo above there are many providers and you need to select your correct one from the drop down list.
 
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