Tweeter
Newbie
...from a TK Veteran. decided to go with him as:
a. hes a veteran here
b. hes in the uk
c. txt/whattsap support
d. he runs the servers n not a reseller
e. HES A VETERAN!
2 weeks after i had em, sly went down, been told itll be backup by weekend as sever went "dark"
as we all now know that was obviously BS
since then been looking at iptv and have now decided to install it onto my zgemma h2s, asked for the 3 lines to be switched over as he runs the servers (as i was told they were garunteed when i purchased em) and have been told NO and that id need to buy new lines!!
my customers are now fuming and not willing to wait any longer, theyre demanding theyre money back which i totally understand and am willing to give em
is it unreasonable for me to ask him to switch the lines?
pretty sad really as it just goes to show what some peoples customer service is like, worst thing is i wouldve carried on buying lines of him had he just switched em as ive still got alot more people wanted the setup, only reason i havent set any more up yet was coz of the sly down issue!
advice pls guys/admin?
a. hes a veteran here
b. hes in the uk
c. txt/whattsap support
d. he runs the servers n not a reseller
e. HES A VETERAN!
2 weeks after i had em, sly went down, been told itll be backup by weekend as sever went "dark"
as we all now know that was obviously BS
since then been looking at iptv and have now decided to install it onto my zgemma h2s, asked for the 3 lines to be switched over as he runs the servers (as i was told they were garunteed when i purchased em) and have been told NO and that id need to buy new lines!!
my customers are now fuming and not willing to wait any longer, theyre demanding theyre money back which i totally understand and am willing to give em
is it unreasonable for me to ask him to switch the lines?
pretty sad really as it just goes to show what some peoples customer service is like, worst thing is i wouldve carried on buying lines of him had he just switched em as ive still got alot more people wanted the setup, only reason i havent set any more up yet was coz of the sly down issue!
advice pls guys/admin?