yes you should be getting them, sky pl and disney channel are working fine for me, have you got an up to date version of Autobouquets Maker, should be version 3.1.
I don't know the box so can't help sorry
BBC 1 HD was different for me so that is obviously regional, also in case he wanted info for the disney channel rather than sky Disney then:I don’t know if it’s regional based but here are the following info you requested taken from my receiver :
Sly pl sd :frequency 571mhz,symbol rate 6952000, mod qam256,fec 3/4.
Sly Disney sd: frequency 115mhz,symbol rate 6952000, mod qam256,fec 3/4.
Sly one sd:frequency 683MHz,symbol rate 6952000, mod qam256,fec 3/4.
Sly one hd:frequency 371MHz,symbol rate 6952000, mod qam256,fec 3/4.
Hope it helps.