- Received A850 on 09th Aug 13 and found to be advertised incorrectly as proved in this post with no attenuator fix.
- TS agreed to fix A850 and was returned back to them
- Received A850 back on 29th Aug 13 and box did not power on, nothing on the front display with exception of a flashing ethernet port light at back of the box.
- Sent an email to TS on 29th Aug 13 who advised:
- checking connections inside the box are intact - which from what I could see they were.
- trying to use the A850 HD 232 Serial Flash tool as detailed on another post in this forum
- failing the above he would send me another powerboard!?
- Tried A850 HD 232 Serial Flash tool on 31st Aug 13 but did not work which is what I expected. With a box getting no power the file did not upload to the box.
And negative feedback brings not much profit and a bad reputation.. lets hope TS aint the new SV.! But they should always reply to their customers even if its not what they want to hear.. a reply is better than no reply as that to a customer is like the middle finger now i got your money..!!
You got there in the end greyph.. And it will benefit TS in the long run that they value their customers and not just in it for a quick buck..(like other outfits we know that start with s and ends in v.... sly and vermin...ah you thought i was gonna say...the other sv..!!
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