Got box back today booted up no problem can watch all FTA channels but it won't link to the internet I have used a new Ethernet cable plugged into a BT smart hub, this doesn't show up on router settings at all, although a windows laptop and a Mac laptop both do using same cable. When running network test on box apart from lan connected everything else is no good.
If I connect using an old sky on demand wireless booster (little black box size of Apple TV connected to sat box via Ethernet) on router settings this shows up with an IP address , when I run a network test on sat box I get the top three ticked and IP address unconfirmed and namserver unconfirmed. I've search this forum and google but don't seem to find any definitive fixes for it
Obviously with out network my line is not working so getting cheesed off a bit now