Mag replacement

So you went into stb configuration then portal and entered your providers portal and saved.

also went into MAC address option and entered your mag box Mac starting 00:1A:79 if you’ve done what primal has suggested above in his posts then contact your provider
 
ok fellas thanks for been so patient with me ive tried it again and same outcome so i shall just wait n see now thankyou so much everyone thats tried to help me out
 
ok fellas thanks for been so patient with me ive tried it again and same outcome so i shall just wait n see now thankyou so much everyone thats tried to help me out
on portal address have you entered url and added /c at the end
 
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