Ive not gone for the Sp1 update i think @Drox has he will have the answer.The serial number of my Viark Sat 4K in menu/information appears to be nineteen characters long. Consisting of a leading twelve numerical digits followed by an asterisk, two hyphens and a further four numerical digits.
However, since recently upgrading from 1.05, I've noticed the serial number now also displays on scrambled channels but here it's only the initial twelve characters and never any characters beyond.
Before taking the plunge and upgrading to SP1. When asked for my serial number, should it be just those initial twelve characters or the whole nineteen, including asterisk, hyphens and the four end digits etc. instead?
I also think the seller would be able to advice.