channelking
Member
I would submit formal complaint....then when you cant settle complaint they send you the deadlock letter and threaten to go to ombusdman...Did that to nowtv once offered me £35 but after I threatened ombusdman gave me £112 for loss of service
Ye he said something like that lol.
So once complaint is put in and they dont sort complaint out does it get passed on to ombudsman?
Just dont want to incur any charges on my end for VM's own F up.