For "fix it for myself only", it's just
Transfer ipk
Install ipk
Select Cable channel
Go to plugins
Run Plugin
Go to ABM, Disable Virgin, select Virgin Adhoc
If they want to add the details to ABM
Transfer dvc.xml from /tmp to PC
Zip and attach to forum
If they can manually edit the file, then all above should be within their abilities. Failing that, lots of people will help using Teamviewer.
File is here
A Few channels not clearing (ABM not refreshing)